Privacy Policy

Effective Date: December 25, 2024

This Privacy Policy describes how Male Vitality Education Guide ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and purchase our educational products.

1. Data Controller

The data controller responsible for your personal information is:

Male Vitality Education Guide
Email: xglobalcontact@gmail.com
Website: https://www.malevitalityguide.sbs/

2. Information We Collect

We collect the following types of personal data:

Contact Information: Name, email address, billing address
Payment Information: Processed securely by Digistore24 (we do not store credit card data)
Technical Data: IP address, browser type, device information, pages visited
Usage Data: How you interact with our website and educational materials
Communication Data: Records of your correspondence with us

3. How We Use Your Information

We use your personal data for the following purposes:

To process and deliver your educational guide purchase
To provide customer support and respond to inquiries
To send you purchase confirmations and download links
To process refund requests when applicable
To improve our website and user experience
To comply with legal obligations
To prevent fraud and ensure transaction security

Marketing Communications: We will only send you promotional emails if you have explicitly opted in. You can unsubscribe at any time using the link in any email.

4. Payment Processing - Digistore24

All payments are processed through Digistore24, our secure payment processor. When you make a purchase:

Your payment information is transmitted directly to Digistore24
We do NOT store your credit card or payment details
Digistore24's privacy policy applies to payment data: digistore24.com/privacy
Transaction data is shared with us only for order fulfillment purposes

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Enable essential website functionality
Track affiliate referrals (if applicable)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Legal Basis for Processing (GDPR)

We process your personal data based on:

Contract Performance: To fulfill your purchase and deliver the educational guide
Legitimate Interests: To improve our services, prevent fraud, and ensure security
Consent: For marketing communications (when you opt in)
Legal Obligation: To comply with tax, accounting, and regulatory requirements

7. Data Storage and Retention

We retain your personal data only as long as necessary:

Purchase Records: 7 years (for tax and legal compliance)
Customer Support: 3 years after last contact
Marketing Consent: Until you unsubscribe or withdraw consent
Technical Logs: 12 months maximum

8. Data Sharing and Third Parties

We share your data only with trusted third parties necessary for our operations:

Digistore24: Payment processing and order management
Email Service Providers: To send product delivery and support emails
Web Hosting: To host our website and deliver digital products
Analytics Tools: To understand website usage (anonymized when possible)

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

9. Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data (right to be forgotten)
Restriction: Limit how we use your data
Portability: Receive your data in a structured format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Opt out of marketing at any time

To exercise any of these rights, contact us at xglobalcontact@gmail.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

SSL/TLS encryption for data transmission
Secure servers with regular security updates
Access controls and authentication measures
Regular security audits and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. When we transfer data internationally, we ensure adequate safeguards are in place, such as:

Standard contractual clauses approved by the European Commission
Privacy Shield certification (when applicable)
Adequacy decisions by relevant authorities

12. Children's Privacy

Our educational guide is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18. If we discover we have collected data from a child, we will delete it immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Email Opt-Out

If you wish to stop receiving marketing emails:

Click the "unsubscribe" link in any email
Email us at xglobalcontact@gmail.com with "Unsubscribe" in the subject

Note: You will still receive transactional emails related to your purchase (order confirmations, download links, refund confirmations).

15. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us:

Email: xglobalcontact@gmail.com
Subject Line: "Privacy Inquiry" or "Data Rights Request"

We will respond to your inquiry within 30 days as required by applicable privacy laws.